Shipping policy
SHIPPING POLICY
Last updated: 6 September 2026
WHERE WE DELIVER
During our initial launch, Unnatural Selection accepts orders for delivery to addresses within the United Kingdom only.
FULFILMENT
Our products are printed individually after an order is placed. We use Printful, a third-party production and fulfilment provider, to print, pack and dispatch orders. An order might be fulfilled from the United Kingdom or another suitable facility depending on product availability and production capacity.
PROCESSING AND DELIVERY TIMES
Production usually takes approximately 2–5 business days. Standard delivery after dispatch can take approximately 1–8 additional business days.
Customers should therefore normally allow approximately 3–13 business days from ordering to delivery. These are estimates rather than guaranteed delivery dates. The most current estimate will be shown at checkout or supplied in the order confirmation where available.
We aim to deliver every order within 30 days unless a different timescale has been agreed with you. If we cannot do so, we will contact you and provide the remedies required by applicable law.
DELIVERY CHARGES
The applicable delivery charge is displayed at checkout before payment. We do not add undisclosed delivery charges after an order has been placed.
TRACKING
Where tracking is available, it will be supplied by email after dispatch. Tracking information can take a short time to become active after the parcel is handed to the carrier.
SEPARATE PACKAGES
Items in the same order may occasionally be produced at different facilities and arrive in separate packages. You will not be charged an additional delivery fee after checkout because an order is split during fulfilment.
DELIVERY ADDRESSES
Please check your delivery address carefully before placing an order and contact us immediately if you discover an error. Once production or dispatch has begun, it might not be possible to change the address.
Additional production or delivery costs caused by an incorrect or incomplete address supplied by the customer may be chargeable where legally permitted.
DELAYS AND LOST PARCELS
Production volumes, stock availability, carrier disruption, severe weather and other circumstances can sometimes cause delays. We will provide reasonable updates when we become aware of a material delay.
If tracking has not updated or an order has not arrived by its estimated delivery date, contact hello@darkbeaconstudios.co.uk with your order number. We will investigate with the fulfilment provider or carrier and provide an appropriate replacement or refund where the parcel is confirmed lost.
DAMAGED PACKAGES OR PRODUCTS
If an order arrives damaged, defective or misprinted, contact us promptly with your order number and clear photographs where possible. Please retain the item and packaging until we advise what to do next.
CONTACT
For shipping questions, contact hello@darkbeaconstudios.co.uk.